Dreamforce 2024 conference attendees watch as AI Agentforce robots are demonstrated in the "National Park" on Wednesday, September 18, 2024 in San Francisco, Calif. (Photo by Lea Suzuki/San Francisco ...

Model Context Protocol (MCP), a new open standard that defines how AI systems connect to data and tools, helps solve the ...

Oracle ORCL has positioned itself at the forefront of enterprise artificial intelligence (AI) with its ambitious rollout of AI agents across cloud applications. Following impressive first-quarter ...

The first phase of the artificial intelligence (AI) boom was undoubtedly defined by powerful large language models capable of a large variety of tasks. AI models like those that power ChatGPT can do a ...

Amperity, the leading AI-powered Customer Data Cloud, today introduced its Customer Data Agent, the first enterprise AI agent that combines AI insights with actionable results. Built on unified ...

Marketing and customer relationship management platform HubSpot Inc. today introduced new and updated autonomous artificial intelligence agents alongside new AI-powered workspaces designed to provide ...

Cisco has unveiled new artificial intelligence (AI-)powered features in its contact centres, including the Webex AI Agent, AI Agent Studio and Cisco AI Assistant features for its Webex Contact Centre ...

Today at NRF 2026, Google Cloud unveiled Gemini Enterprise for Customer Experience (CX), an agentic solution designed to bring shopping and customer service together on a single intelligent interface ...

The "one-person unicorn" is growing more likely to become a reality. With the wonder of AI in customer engagement, running a firm with full-time employment and efficiency can be straightforward.

Inbound marketing and customer relationship management platform HubSpot Inc. today introduced Breeze, the company’s artificial intelligence. It underlies the entire customer solution for go-to-market ...