Enterprise software is rapidly evolving to reflect the growing importance of both social software and channels such as Twitter and Facebook. Nowhere is this change more obvious than in customer ...
The buzz around social CRM and CRM 2.0 is picking up. The strategists are getting out there and throwing fastballs down the heart of the plate (ahhh, spring training. Go Yankees!) and pushing ...
Despite today’s competitive marketplace, many companies lack a solid social CRM strategy to engage with customers—they’re still experimenting with the platforms without realizing the strategy’s ...
Discover the benefits of social CRM and how it enhances customer relationships. Learn how crm software can improve social media strategy. Explore Get the web's best business technology news, tutorials ...
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