Some hotels are experimenting with virtual check-ins, though many guests still prefer in-person service. Major hotel chains like Hilton, Hyatt, and Marriott offer mobile check-in options through their ...

More than half of hotels (56%) say they feel pressure to keep upgrading their tech, according to Hotels.com’s 2025 Hotel Room Innsights survey.* The annual survey of over 450 properties across the ...

Hotel rooms have become so sophisticated that many guests now struggle to operate the lights, wifi, entertainment systems and air conditioning, according to a new report. In a survey of 450 properties ...

Smart Contracts and Hotel Bookings One of the main areas where intelligent contracts shine is in booking automation. Currently, booking a hotel room involves several steps and often includes ...

Digitalisation has caused significant shifts in the hotel industry, generating both opportunities and challenges. As technology continues to evolve, hotels must adapt to stay competitive and meet the ...

In 2026, hotels face a market reshaped by AI adoption, sustainability priorities, and changing guest preferences for wellness, experiences, and bleisure travel.