Sitel Group is going for a makeover. The BPO behemoth has officially rebranded, changing its name to Foundever in an apparent move to position itself as an innovator in an industry that has undergone ...

COVINGTON COUNTY, AL (WSFA) - A Covington County call-center is apparently going ahead with plans to lay off hundreds of employees, but the economic sting of those layoffs may not hurt as much based ...

LAS CRUCES — Sitel plans to close its Las Cruces call center, putting roughly 400 employees out of work. According to Shirley Loebsack, with Sitel's marketing and communications department, the ...

Sitel has published an update concerning a recent security incident involving the Lapsus$ hacking group and Okta. Following the circulation of screenshots by the Lapsus$ group on March 22, which ...

Okta's outsourced provider of support services, Sitel (Sykes) has shared more information this week in response to the leaked documents that detailed the various incident response tasks carried out by ...

The chairman and founder of Sitel Corp., who has stepped back into command at the Baltimore-based provider of Internet and telephone customer service support, said yesterday that management changes ...

An East Tennessee call center is looking to add two hundred new jobs. Sitel recently opened a location in Knoxville in addition to its original facility in Oak Ridge. The company is looking to hire ...

Call center company Sitel Group is kicking off its national hiring day on Tuesday, with plans to hire 486 full-time and seasonal employees in Las Vegas by the end of the year. The company’s third ...

NASHVILLE, Tenn.--(BUSINESS WIRE)--Sitel, a leading customer care outsourcing provider, today announced that Dagoberto “Bert” Quintana, 51, has been named Chief Executive Officer. Quintana, who has ...

NASHVILLE, Tenn.--(BUSINESS WIRE)--Sitel, a leading global customer care outsourcing provider, announced today the grand opening of the Company’s Glasgow, Kentucky contact center facility, which is ...

When Sitel Corp. was looking for a new president to help guide its burgeoning growth, it knocked on the door of the Alex. Brown investment banker who helped take the teleservices company public the ...