Finding a trustworthy repair shop is one of the most important parts of keeping your vehicle properly serviced. It can be a challenge, but CR’s expert guidance can help you size up service facilities ...

When it’s time to take the car in for repairs, you typically have three options to choose from: dealerships, independent repair shops, and chains. According to the results of our latest car repair ...

For years people have asked me this question quite frequently … what kind of shop should I use for automotive repairs, a dealership or an independent shop? I have shied away from answering it because ...

A connected shop has many connections: between the shop’s software and the fleet’s back office enterprise system, between technicians on the floor and online repair manuals and the shop’s software, ...