RALEIGH-DURHAM, N.C.--(BUSINESS WIRE)--Avaya (NYSE:AVYA), today launched Avaya OneCloudâ„¢ for Service Cloud on Salesforce AppExchange, empowering customers to connect Avaya OneCloudâ„¢ to Salesforce ...
Salesforce on Thursday introduced a series of new features and tools to Service Cloud, with the intent of streamlining experiences between customer service agents and consumers. Service Cloud is one ...