Apple Messages for Business in Service Cloud allows customers to get AI-assisted support, schedule appointments, complete purchases, and more. Apple’s ARKit in the Salesforce Field Service mobile app ...
NEW YORK--(BUSINESS WIRE)--Accenture (NYSE: ACN) is launching new capabilities, accelerators, and training to help organizations build and scale generative AI solutions and agents that enhance the ...
Salesforce Inc. said today it’s adding new generative artificial intelligence and real-time data capabilities to its Sales Cloud, Service Cloud and Data Cloud offerings. The updates include an ...
On Wednesday, September 6, contact center and customer relationship management powerhouses Genesys and Salesforce announced a partnership to help businesses drive more value from data and AI with ...
Salesforce has been busy. The company closed out 2022 with shares trading at their lowest value since the start of the pandemic, but has since seen a resurgence as tech gained momentum throughout 2023 ...
Expanded collaboration brings NiCE’s AI-powered CX and intelligent orchestration together with Agentforce in Salesforce Service Cloud, empowering businesses to deliver complete customer service ...
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