"The contact center industry has been solving problems in isolation for too long," said Jim Dvorkin, SVP of Customer Experience Products at RingCentral. "What we're delivering is complete customer ...

BELMONT, Calif.--(BUSINESS WIRE)--RingCentral, Inc. (NYSE: RNG), a leading provider of global enterprise cloud communications, video meetings, collaboration, and contact center solutions, today ...

RingCentral made three big announcements this week. An expansion of its RingSense conversational intelligence capability; a new CCaaS offering; and a new CEO. This post takes a look at its new CCaaS: ...

This new partnership aims to enhance RingCentral’s contact center solutions by using Verint AI bots injected into customer service workflows. RingCentral and Verint have partnered to integrate ...

Anticipates resolving customer issues and closing deals 20% faster with RingSense for RingCX As Western Pennsylvania’s primary supplier of medical equipment for general physicians, hospital staff, and ...

BELMONT, Calif.--(BUSINESS WIRE)-- RingCentral, Inc. (RNG) (NYSE:RNG), a global leader in AI-powered business communications, today launched new Customer Journey Analytics at CCW Las Vegas ‘25, ...