Learn how relationship managers improve client and business partner relations with essential skills in communication, ...

In the strongest client relationships, an outsider can't tell who's the client and who's the service provider because they're both focused on solving the problem.

Discover how relationship management strengthens business ties, boosts brand loyalty, and mitigates risks through effective ...

In the legal profession where competition is fierce and clients have numerous options for outside counsel, establishing and maintaining a long-lasting relationship with clients is paramount. This not ...

Early in my CPA career, I fell into the trap many of us know too well: measuring success by email response times and completed checklists. It wasn't until a health crisis after my pregnancy that I ...

Headlines about market volatility, automation and shrinking budgets are everywhere. Clients aren’t abandoning professional services but scrutinizing every engagement for value. For example, corporate ...

When you consider the last five years in the financial planning industry, what are the big topics that come to mind? What about the last 10 years? For me, technology is at the top of the list. We’re ...

Patrick Richards of Much Shelist PC examines shifts in how business is conducted in light of how clients integrate AI tools ...

I come to the topic of AI in legal with an unusual vantage point. I'm a former lawyer, a legal technology CEO and a paying ...