Customer experience is no longer just a part of your business—it is your business. In a world where expectations are higher than ever, overlooking the importance of delivering excellent service can be ...
Poor customer service, high fees, and inconvenient digital banking platforms are the top reasons Kenyans are switching banks, according to the 2024 Banking Customer Satisfaction Survey released by the ...
Some results have been hidden because they may be inaccessible to you
Show inaccessible results
Feedback