Loyalty programs encourage shoppers to return to retailers by offering incentives like special discounts, sales, or free ...

Bilt Rewards, a loyalty program that gives customers perks for paying their rent on time, is launching a first-of-its-kind points program for home purchasers. The New York-based startup announced ...

The Fast Company Executive Board is a private, fee-based network of influential leaders, experts, executives, and entrepreneurs who share their insights with our audience. BY Fast Company Executive ...

They can now last forever at Chipotle with very little effort. The fast-casual Mexican chain announced an overhaul of its ...

Starbucks made some major changes to its long-standing loyalty program last month.

Bilt Rewards, a loyalty program that offers perks on rent payments and mortgages, is turning its attention to one of the nation’s biggest debt problems – student loans. The New York-based startup, ...

Personalization wins loyalty. Loyalty programs thrive on real-time data and AI-driven insights, which help create tailored rewards that drive deeper customer connections. AI powers smarter rewards. AI ...

Loyalty marketing experts continue to debate how to fix loyalty programs they quietly acknowledge are underperforming. If a brand cannot prove its loyalty program has a meaningful, profitable impact, ...

Dunkin' Donuts has changed part of its rewards program. In many instances, customers will now need to use more rewards points to redeem the same items. Customers have reacted strongly to these changes ...

Novig has a brand new rewards program and will be giving away 250,000 in Novig Cash during the month of May.