Our industry stands at a critical crossroads in the rapidly evolving mortgage technology landscape. For decades, customer service teams have been relegated to roles as reactive problem solvers and ...

I’d be willing to bet that you’ve recently visited a fast-food drive-thru. This seems like a reasonably prudent bet because the latest statistics show that 37% of American adults eat fast food from a ...

Ever get your McDonald's order mixed up at an AI-powered drive-thru? The experiment behind the fast food giant's current automated order taker will soon be coming to a close. McDonald's confirmed ...

Hi Auto, the leading AI Order Taker for QSRs, trained specifically for drive-thrus, announced today that the company’s Voice AI has achieved another industry-first milestone: completing 100 million ...

In a nutshell: Your next interaction at the drive-thru could be with an AI chatbot instead of a human order-taker, and you might not even know it. Fast-food giant Wendy's has partnered with Google to ...

Happens every time. All it takes is for a booming new home sales cycle to signal it’s going to head for a fall. Then, like that, the new homebuilding business’ sales associates start hearing ...

CHARLOTTE, N.C. - That crackling voice taking your order at a fast food drive-through may come from a lot farther away than the restaurant: Try Texas, or even overseas. San Diego-based Jack in the Box ...

The single most important factor governing the success of a commercial enterprise is its ability to attract, satisfy and retain paying customers. Commercial firms succeed by prioritizing the ...

New York – Ever get your McDonald's order mixed up at an AI-powered drive-thru? The experiment behind the fast food giant's current automated order taker will soon be coming to a close. McDonald's ...

NEW YORK — Ever get your McDonald’s order mixed up at an AI-powered drive-through? The experiment behind the fast food giant’s current automated order taker will soon be coming to a close. McDonald’s ...

NEW YORK (AP) — Ever get your McDonald’s order mixed up at an AI-powered drive-thru? The experiment behind the fast food giant’s current automated order taker will soon be coming to a close.