As a business, you are always looking for effective strategies to interact with customers visiting your brand website. Because customer care is crucial to your business for building a customer base so ...

This content is provided by an external author without editing by Finextra. It expresses the views and opinions of the author. Bitfinex’s live chat customer support, which is currently available ...

Business Services has introduced Live Chat, a dynamic method of customer service that provides real-time convenience for just-in-time help. Live Chat is a facet of Business Services' Operational ...

Good customer service teams can help maintain healthy customer relationships and build back any trust that may have been lost due to a poor experience. Conversely, a bad support team can have the ...

“In 2016 Customer service has become the new marketing as social media networks continue to evolve into direct consumer to brand communication platforms,” said DJ Vallauri, Lodging Interactive's ...

Live chat software is more than a messaging window on a website; it's a productivity and quality assurance tool that can help your organization maximize its resources. Companies looking for a live ...

Gabby Roxas is a single mom, business writer and content manager for BPOAustralasia. She also has a background in entrepreneurship and loves to create things related to interior designing. This brings ...

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