Forbes contributors publish independent expert analyses and insights. I cover major developments in the retail industry. Primark, the value chain has again reported strong sales, as management of ABF ...

Click and collect services are becoming key to driving conversions, both online and in the store, new research from Cybertill, a leading cloud-based software innovator has revealed. With almost three ...

Online commerce giant Amazon is looking to offer a grocery service that’ll allow customers to order items online and then pick them up from a dedicated facility at a time that suits them. While such ...

Love to eBay, but not a fan of waiting? Then Devin Wenig -- the auction site's president -- has some good news for you today. At a London press conference, he's just announced the firm is launching ...

The click and collect service at Marks & Spencer has finally been restored almost four months after the brand was hit by a major cyberattack. Online ordering on the company’s website and mobile app ...

Marks and Spencer (M&S) says it has been dealing with a "cyber incident" affecting some of its services over the last few days. The UK retailer said its Click and Collect service had been impacted by ...

Primark also has the perfect festive dress and fashion fans have compared it to a more expensive designer PRIMARK has just made Christmas shopping a whole lot easier as shoppers can now use the Click ...

M&S has finally restored its in-store click and collect service The cyber incident was disclosed in April 2025 Online orders for delivery were restored in June Marks and Spencer (M&S) has finally ...

Primark has confirmed that it will roll out its Click and Collect service to all stores in Great Britain by the summer as it launches in 18 sites today. Today's launch makes the Click and Collect ...