The Improving IRS Customer Service Act would expand information regarding refunds available to taxpayers online. The legislation would also require the IRS to inform ...

Get the latest federal technology news delivered to your inbox. Senators Bill Cassidy, R-La., and Mark Warner, D-Va., want the IRS to make it easier for people to go online to get information about ...

Social Security Administration Commissioner Frank Bisignano will also take on the newly created role of Chief Executive ...

Almost two-thirds of tax professionals who responded to an annual AICPA survey about IRS customer service said it takes over 90 days for the agency to provide a substantive response to correspondence, ...

In this episode of Tax Notes Talk, April Harding, former IRS director of user experience services, discusses her proposed ...

Treasury Secretary and acting Internal Revenue Service Commissioner Scott Bessent selected Social Security Administration ...

The Internal Revenue Service began furloughing nearly half its staff Wednesday because of the ongoing government shutdown, ...

The Internal Revenue Service headquarters in Washington, D.C. The Internal Revenue Service made progress on its customer service and systems last year, but it's still facing challenges with processing ...

Frank Bisignano will continue to lead the Social Security Administration while managing day-to-day operations at the IRS.

The appointment, which would not require Senate confirmation, puts Frank Bisignano at the helm of two embattled, data-heavy ...

Treasury Secretary Scott Bessent on Monday announced the head of the Social Security Administration (SSA) would also serve as ...

Frank Bisignano has been appointed to the newly created post of CEO of IRS, concurrent with his position as SSA commissioner ...