Recent Ofgem figures reveal that there are now 5.9 million energy customers using prepayment meters, but only around 1 million of these are actually repaying a debt. This means that at least 4.9 ...

Households with traditional prepayment meters have been urged to avoid missing out on £400 of help with their bills by June 30, with £130 million still available to be claimed. The Claim Your Energy ...

Thousands of energy customers who had prepayment energy meters forced fitted will get compensation or have their debts written off, Ofgem has said. The regulator said eight companies will give payouts ...

Energy suppliers have been permanently banned from fitting prepayment meters into the homes of over-85s and those with chronic illnesses under a new code of practice. Firms also need to prove they ...

The competition watchdog has called for the prepayment price cap to stay in place after 2020 due to the slow roll-out of smart meters – but customers could pay more under the cap when calculation ...

Tens of thousands of people who were forced to have prepaid energy meters fitted are in line to get compensation. Customers could get up to £1,000 each, as well as have their debt written off, with ...

Ms. Hudson is the author, most recently, of “Lowborn,” a memoir of growing up poor in Britain. GLASGOW — I grew up in a string of dilapidated slum rentals, project housing and homeless hostels. I grew ...