Do you take comfort in the predictability of a well-structured routine? Or relief in knowing exactly what your workday entails, with clearly defined responsibilities and consistent expectations? Or ...

An employee's second gig may cause concerns about their productivity, but it's well worth your time to understand how to ...

When we first launched our company Greenback Expat Tax Services, a global, virtual business, everyone we hired was brought on as a permanent hire. They would hit the ground running with everything ...

A POS system for staff tracking isn’t just about sales; it’s how you manage employees with POS tools that save your sanity.

Managing highly sensitive people doesn’t mean tip-toeing on eggshells, as some may think it does. Take Eileen, for example. She was an ideal employee—hardworking, dedicated, and outstanding as a lead ...

Question: We recently discharged three supervisors who badly mismanaged their employees. When we announced the terminations, it felt like we unleashed a volcano of employee anger — at us — for letting ...

I usually started those conversations by saying, “Tell me what’s going on.” I figured a simple, neutral, nonjudgmental question would show I hadn’t taken a side, and would get them talking. In that ...

I once had a member of my team who was struggling with his harsh treatment of people, one that was inconsistent with our culture. I could have written him off as a poor cultural fit and let him go, ...

Managing pushy or presumptuous workers—subordinates who are just short of being insubordinate—can be difficult. Rule-bending employees get the job done but not in the way that you wish. These ...

Managing an unresponsive employee in a virtual organization isn’t easy, especially when they are working in a different time zone or country. As co-CEOs of a virtual organization, my partner and I ...

Have you ever felt dread at the thought of poring over endless pages of a mind-numbing report? Or cleaning and updating the same spreadsheets with only minor variations? Or being stuck in endless, ...