Agentforce Testing Center enables teams to test Agentforce using synthetically generated data, ensuring accurate responses and actions — with complete monitoring of usage and feedback New Data Cloud ...
“The opportunities are endless there,” Karen Fidelak, San Francisco-based Salesforce’s senior director of product management for DevOps Center, told CRN in an interview. Enterprise software vendor ...
The San Francisco-based firm has told ICE that it could use A.I. to help the agency nearly triple its staff. The company’s ...
AgentExchange and Data 360 enable proactive, AI-driven customer service with real-time data activation and smarter agent ...
Hosted CRM evangelist Salesforce.com Inc. began a new branding campaign this week to draw attention to its customer service support functionality, launching a new Web site at Supportforce.com and ...
SAN FRANCISCO, June 13, 2019 /PRNewswire/ -- Salesforce (NYSE: CRM), the global leader in CRM, today announced that for the eleventh consecutive year, Gartner, Inc. has positioned Salesforce as a ...
Salesforce on Wednesday laid out the roadmap for a series of tools it's adding to its platform over the next year for low-code development. As digital capabilities become integral for businesses, ...
Software-as-a-service (SaaS) provider Salesforce.com is setting up a new data center in Singapore--its Asia-Pacific headquarters--to cater to the increase in its international customer base. The ...
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