San Francisco, CA, Oct. 09, 2023 (GLOBE NEWSWIRE) -- ScreenMeet, the leading enterprise-grade cloud-based customer experience platform, today announced its availability on the Genesys AppFoundry™, a ...

NEW YORK, Sept. 16, 2026 (GLOBE NEWSWIRE)-- 17a-4 LLC announces DataParser support for Genesys Cloud Web Messaging, expanding DataParser's ability to collect and archive communications from live chat ...

SAN FRANCISCO, April 9, 2019 /PRNewswire/ -- Genesys® (www.genesys.com), a global leader in omnichannel customer experience and contact center solutions, is extending its integration with Google Cloud ...

SAN FRANCISCO, Oct. 3, 2017 /PRNewswire/ -- Genesys® (www.genesys.com), a global leader in omnichannel customer experience and contact center solutions, announced Genesys PureEngage is now available ...

SAN FRANCISCO--(BUSINESS WIRE)--Genesys®, a global cloud leader in AI-powered experience orchestration, today announced that it’s now authorized for the State Risk and Authorized Management Program ...

SAN FRANCISCO--(BUSINESS WIRE)-- Genesys®, a global cloud leader in AI-powered experience orchestration, today announced an expanded collaboration with Salesforce (NYSE: CRM), the #1 AI CRM, to ...

SAN FRANCISCO--(BUSINESS WIRE)--Genesys®, a global cloud leader in AI-Powered Experience Orchestration, and the City of Clearwater announced today that the city’s Utility Customer Service Division has ...

U.S. federal agencies positioned to move to the cloud securely with leading cloud customer experience orchestration platform from Genesys "Government agencies are under tremendous pressure to ...

Brazilian fashion retailer increases customer satisfaction by 60% while enabling 84% self-service resolution and reducing technology costs by 26% Genesys®, a global leader in agentic orchestration for ...