When I first became a manager, I was advised by a trusted mentor–“Above all else, make the time to listen to your staff.” Whether over a cup of coffee, a designated “open-door” policy, or whatever ...

When you are talking to someone, do you ever have the feeling that the person is not listening to you? They may be looking at you earnestly or even asking questions, yet it doesn’t seem as if the ...

Here’s how to let a friend or colleague know that you are listening to them and truly care. How can you become a better listener? It’s not enough to hear what someone else is saying and take it in.

It is a bittersweet time for Soledad Zuzuarregui. The deputy director of the Governor's Southern Arizona Office, who directly served five governors, and worked as a state employee for more than three ...

How can you become a better listener? It’s not enough to hear what someone else is saying and take it in. You also need to make them feel heard, and that you empathize with what they’re going through.