How do you win the attention of your audience and create content they actually care about? It happens when you take the time to understand and take on their thoughts, feelings and motivations as your ...

Empathy is the ability to sense other people’s emotions, coupled with the ability to imagine what someone else might be thinking or feeling. Research suggests that empathic people tend to be more ...

Steve Payne, Vice Chair of Consulting for Ernst & Young Americas said, “Empathy is not only a “nice to have”, but the glue ...