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Student loan complaints hit record high, CFPB finds — but the watchdog agency omits details

The Consumer Financial Protection Bureau's latest student loan report cites a record number of complaints from borrowers but leaves out certain information that appeared in a draft of the report seen ...

$100 million in checks are being sent to student loan borrowers affected by settlement

Student-loan servicer Navient agreed to a $20 million fine and $100 million in refunds after settling a lawsuit filed by the Consumer Financial Protection Bureau. Checks have begun going out.
JD Supra

CFPB reports record number of complaints on student loans

On January 9, the CFPB released its 2025 Private Education Loan Ombudsman Annual Report analyzing consumer complaints on both private and federal student loans from July 1, 2024, through June 30, 2025 ...
JD Supra

CFPB Private Education Loan Ombudsman receives record number of complaints

Thomas Burke, John Culhane Jr. The CFPB received about 22,900 complaints about private and federal student loans between July 1, 2024, and June 30, 2025, the highest level the Bureau has received in a ...
Business Insider

Student-loan borrowers are now getting checks in the mail through a $100 million settlement with a major lender

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Business Insider

A new Trump decision could make future relief harder for student-loan borrowers

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