Amidst its many challenges, the pandemic has revealed a unique opportunity for customer service organizations. On one hand, it has elevated the importance of customer service to nurture customers to ...

To instill a culture of dynamic, innovative, and continuous dedication to customer service at CWRU, all new employees should take a four-course general CWRU customer service training offered under the ...

Customers’ appetite for grocery store food service is growing. Some 71.7% of households bought deli-prepared foods at least once during the 52 weeks through August 2022. During that span, the number ...

We all know that opportunity for a first impression is critical. So the Department of Commerce through Miami University Regionals E-Campus has designed an online four-week course to help you and your ...

NORTHBROOK, Ill., May 5, 2025 /PRNewswire/ -- Endurance named "Organization of the Year" and "Customer Service and Support Team of the Year" at the BIG and Globee ® Awards. Honored by BIG Excellence ...

Walmart, Target, The Kroger Co. and Albertsons Cos. are among the grocery retailers named as omnichannel customer service leaders in a new study from digital retail and brand researcher Incisiv. The ...

Simon Short’s appointment reflects market demand for embedded governance to accelerate customer success. COVINA, Calif., September 16, 2025--(BUSINESS WIRE)--xtype today announced that Simon Short, ...

Claire Rowland at Node4 explains the human factor that drives modern customer service Like many sectors across the economy, the customer service ecosystem has spent much of the last two years getting ...