As part of Elk Grove Village's ongoing efforts to improve customer service and provide easier access to information for water billing customers, the Village of Elk Grove recently launched the new ...

A flexible customer portal offers personalized experiences that align with today’s high user expectations for efficiency and ease of use. A customer portal is a secure online space where customers can ...

Today’s customers prefer to self-serve over queuing on support calls. A study by Microsoft on the State of Global Customer Service found that 63% of customers under 35 go online to look for customer ...

CRMnext, market leader in financial CRM software, releases advanced customer self-service portal on cloud to deliver superior customer experience. It will enable customers to create new service ...

Self-service has become the focal point of customer experience. One of the changes brought about by the web is consumers expecting 24-hour access to goods and services. Self-service has evolved well ...

SEATTLE--(BUSINESS WIRE)--Lockstep, the connected accounting network, today announced Lockstep Self-Service, the latest application in the Lockstep Suite. Lockstep Self-Service provides customers and ...

AAC also provided Project Management and Testing Leadership services for the DC Water project team, working with VertexOne in managing the delivery of the VertexOne Customer Platform. After just seven ...

TexelEnergie, a Dutch energy cooperative generating, buying, and selling gas and power to customers in the local community of Texel in the Netherlands, has signed an agreement to license the Nexant ...