Astrik unveiled Chattrik, Pakistan’s first AI‑enabled live chat solution developed entirely by local talent, marking a major milestone for the country’s ...

I recently shared that I saw Twilio (TWLO) as something akin to a mini-Microsoft (a micro-Microsoft, if you will), but within the customer engagement management industry instead of the productivity ...

Freshworks Inc. ( www.Freshworks.com ), a global innovator in customer engagement software, announced it has acquired Natero, Inc., a leading customer success management software company. The ...

In addition to this acquisition, Maulik Datanwala has joined Message Broadcast as CEO Skadden, Arps, Slate, Meagher & Flom LLP and Schjødt served as legal counsel to OceanSound while Kirkland & Ellis ...

Growing a brand presence requires understanding the customer and putting their needs first. Customer advocacy transforms customers into brand advocates willing to vouch for and promote products and ...

MINNEAPOLIS--(BUSINESS WIRE)--Total Expert, the FinServ leader in customer engagement software, today announced its 2025 Winter Platform Release, introducing Rate Enrichment Data as the latest ...

In 2023, Sendinblue became Brevo to reflect the Company's evolution while staying true to its mission: empowering millions of companies to build stronger relationships with their customers. Originally ...

EngageSmart, Inc. (ESMT) recently reported Q2 2023 financial results, beating revenue but missing EPS consensus estimates. The firm provides customer engagement software solutions to enterprises ...

Sales engagement has emerged as a fundamental pillar for businesses striving to excel in today's fiercely competitive marketplace. To achieve meaningful outcomes, organizations require technologies ...

The MarketWatch News Department was not involved in the creation of this content. PARIS, Dec. 4, 2025 /PRNewswire/ -- Brevo, a European leader in customer engagement software, has closed its latest ...