All told, it's pretty clear to Target that a big shift is happening in the context of consumer spending. The fact that Target ...

As the century-old mantra falls into obscurity, CX leaders contend with nuance and the true range of customer behavior.

AI, trust, wellness, value, authenticity and proof-led sustainability with real-world examples and brand action ...

For years, Walmart and Target have occupied different places in consumers' minds. While the former has cemented itself as ...

Understand innate reactions. Customers are people, and like all human beings, have subconscious reactions to their environment. Improve CX through customer behavior. A psychological lens can help CX ...

Author Filippo Marchesani shows how algorithms shape every click and equips marketers with a practical, ethical lens for understanding digital behavior. COLORADO, CO, UNITED STATES, January 2, 2026 ...

As we enter the second half of this decade, consumer behavior continues to shift rapidly. There are many factors at play from rising consumer costs to higher digital engagement to an increased demand ...

Customer connection has become the defining advantage in e-commerce as brands balance personalization, data, automation, and ...

Discover how behavioral modeling helps predict consumer actions using spending data, enabling businesses to refine targeting and enhance risk assessment.

In today's rapidly evolving business landscape, understanding customer behavior patterns and preferences has become more critical than ever before. With the advent of digital technologies, customers ...

At Synchrony, Bess Healy’s focus is delivering hyper-personalized experiences to customers through insights-driven technology solutions. Using artificial intelligence in this way, has the power to ...

Trend fatigue is rising as fast fashion trends accelerate. Understand the effects on consumer fashion behavior and how ...