We consumers are usually offered a credit note when we need to exchange a product and we do not manage to find anything to our liking to exchange it with. Some times a credit note is also offered when ...

The Civil Aviation Authority (CAA) is urging travellers to 'take action now' if they still have unredeemed travel refund credit notes from any Covid-19 disruption. There's just one week to go before ...

Holidaymakers who have had their trips cancelled due to the pandemic have been told they may have to wait months for a refund - despite a 14-day money back rule. Ryanair says it won't be processing ...

If you have a credit note from a package holiday that was cancelled due to the pandemic, time is running out to redeem it safely before September 30. You can still use the vouchers after that date, ...

Holidaymakers have been given official notice to use up millions of pounds’ worth of unspent credit notes, issued in the face of pandemic-related cancellations, or face losing their money. The ...

Airlines are using underhand tactics to make it almost impossible for holidaymakers to claim refunds for cancelled flights. Hundreds of readers have contacted us to complain major airlines are ...

A dad has slammed ‘unfair’ gift cards at ski attraction Chill Factore - which don’t give a credit note or change when you use them. Neil Bamber, visited the Trafford attraction with his two teenage ...

Holidaymakers have been given official notice to use up millions of pounds’ worth of unspent credit notes, issued in the face of pandemic-related cancellations, or face losing their money. The ...