A legal audit is an appraisal of an organization's operations to determine its compliance with the laws and regulations that apply to it. The audit checklist guides the evaluation process by checking ...

Compliance officers have to avoid complicating a compliance program. As in many areas in life, there is a value in simplicity. Take for example a compliance training presentation. If a compliance ...

The goal of a customer service organization is to provide service and support to current and potential customers. A significant number of these interactions occur in the contact center. To properly ...

Every day, people rely on highly skilled professionals to recall from memory a litany of information which helps them assess conditions, use their judgment, and respond accordingly. It should come as ...

It’s tempting to assume that employees, managers, and leaders will naturally prioritize tasks and follow procedures. However, relying solely on memory or trust is an unreliable strategy. Instead, ...

In November 2019, an agreement was reached between Sentara Hospitals and the Office for Civil Rights around the hospital failing to meet HIPAA data breach notification requirements. The settlement ...

As many people scramble to finish their last-minute holiday shopping and make sure everyone on their gift list is covered, business owners have another list to pay attention to: their list of business ...

The checklist approach to regulatory compliance typically leaves businesses still vulnerable. Smart companies are putting security programs in place that provide full compliance and also establish an ...

Blurify, a software development company specialising in bespoke technology solutions for the iGaming industry, has ...

Compliance audits are a formal review to determine whether or not a company is conducting its operations in accordance with a contractual agreement. These audits are usually conducted by a public ...