Answer: Many companies in recent years have adopted automatic renewal as a way to take advantage of customers’ inertia. Some ...
A new Federal Trade Commission rule known as “click-to-cancel” targets a common frustration: the difficulty of canceling an unwanted subscription. That’s welcome news for consumers like Heidi ...
Questionable practices have become common among sellers of subscription-based services. A new rule would have required sellers to make canceling subscriptions as easy as signing up for them, but it ...
Subscriptions may remain harder to cancel now that the Federal Trade Commission’s "click-to-cancel" rule has been blocked by a federal court. The changes would have required businesses to get ...
A “click-to-cancel” rule, which would have required businesses to make it easy for consumers to cancel unwanted subscriptions and memberships, has been blocked by a federal appeals court just days ...