Microsoft will release a new version of its CRM software around year-end. With the new version will come a special edition for small businesses, a subscription-based license for hosting services, and ...

A company’s customer data and processes are located in many different support systems. To avoid replacing these support systems, companies need their CRM systems to integrate seamlessly. A lack of ...

With nearly two decades of retail management and project management experience, Brett Day can simplify complex traditional and Agile project management philosophies and methodologies and can explain ...

Salesforce CRM and Zoho CRM are excellent customer relationship management platforms for sales, marketing and communication.

CRM systems fail when they're not utilized correctly or when businesses choose the wrong CRM solution. Learn how to implement ...

The network vendor last week announced software designed to more easily integrate its IP-based communications products with Microsoft’s CRM software. Cisco’s CRM Communications Connector is not ...

AI success depends on whether enterprise data is ready, reachable, and close enough to the workloads that need it. In this eSpeaks episode, Dell Technologies’ Vrashank Jain explains why fragmented ...

An interesting phenomenon is emerging in the way customers are approaching CRM implementation. The traditional package based approach of slapping a standard industry package like Siebel- Oracle , SAP ...

AI success depends on whether enterprise data is ready, reachable, and close enough to the workloads that need it. In this eSpeaks episode, Dell Technologies’ Vrashank Jain explains why fragmented ...