A customer relationship management (CRM) database is a resource that contains all customer data that all departments within an organization can access. These data include customer information, sales ...

A new era of customer relationship management is emerging, with a focus on innovative design and strategic platform goals. Businesses rethinking their use of these platforms can improve profit margins ...

CRMs, or customer relationship management platforms, can be wildly impactful when used correctly. However, they are only as good as the data you plug into them, meaning it's imperative that everything ...

If you run or are starting a businesses, the best ingredient for success isn’t what accounting software you use, your hiring practices, or your office layout — it’s how you deal with your customers.

Discover the best small business CRM for your team. Compare pricing and features to find the right fit for customer relationship management. Customer relationship management software that caters to ...

Join our daily and weekly newsletters for the latest updates and exclusive content on industry-leading AI coverage. Learn More A day after one venture capitalist suggested Google’s NotebookLM ...

Forbes contributors publish independent expert analyses and insights. I write about tech that impacts my small business - and yours. The survey found that almost one out of every four (26%) small ...