THREE people were wrongly accused of child abuse after a BT engineer accidentally crossed internet wires in a street cabinet.

A tribunal heard the mistake led to "distressing and far-reaching" consequences for the three innocent people.

In a bid to become "the AA of IT", telecoms giant BT is offering a "virtual engineer"; to sort out home users' tech problems remotely for £25 a go, and will even send a real specialist around to get ...

Communications giant BT is to create 160 engineering jobs in Scotland as part of a drive to install new lines and fix faults more quickly. They are among 1,600 new engineering jobs being created ...

'Innovation' is a word that Matt Bross, CTO of BT, is fond of bandying around when talking about BT's strategy. But is it just an abstract noun he likes to pump out alongside PowerPoint presentations ...

BT’s Networks engineering division in the north will be renamed Openreach Northern Ireland from today. The local fleet of BT vans will gradually be replaced by Openreach branded vehicles and engineers ...

A BT engineer was sacked after calling a female motorist a "silly cow" and "squaring up to her" during a road rage incident, a tribunal heard. Colin Aldred, from the North West, was driving his work ...

A BT engineer who complained to his boss of being overworked killed himself after he was given a ‘hug and coffee’ before being given extra work, an inquest heard. Former soldier Alex Williams, 36, ...

I received a telephone call from a man purporting to be from BT. He gave me his name, employer ID and a reference number. He said he wanted to see if my router was working, but I told him it was not ...

A pensioner who had not realised her 'broken phone' had actually become unplugged from the socket was charged £99 by BT for an engineer to plug it back in. Molly Martin called BT from a neighbour’s ...

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