Christmas gifting gone wrong? Here’s what to know about Amazon returns and exchanges and how to return an item that was ...

As Amazon faces continued calls to step up overall sustainability efforts and reduce plastic packaging, one of the company’s key packaging programs envisions fewer Amazon boxes on your doorstep. To be ...

SUMNER, Wash. — When you order something on Amazon, you're probably thinking about what's inside -- not the package itself. But behind the scenes, Amazon is on a mission to transform every box, bag ...

The world’s largest retailer is partially responsible for a pandemic-inspired surge in ocean plastic. A new report tries to estimate how much. As online shopping has surged during the pandemic, it’s ...

is a senior editor and founding member of The Verge who covers gadgets, games, and toys. He spent 15 years editing the likes of CNET, Gizmodo, and Engadget. As skeptical as I am of Amazon the company, ...

Amazon is phasing out plastic from the envelopes, bags, boxes and cushioning it uses to ship items, swapping in paper-based ...

What might not be on your bingo card: the gift arriving on your doorstep undisguised by a brown delivery box, only to be found by its intended recipient. In a video that has drawn over half a million ...

In 2013, analysts at one firm estimated that Amazon shipped 608 million packages in the U.S. alone, meaning the retailer sent over 1.5 million packages each day. This is a convenient and expedient way ...