Administration commissioner Frank Bisignano defended the agency on Wednesday, citing reduced phone wait times and increased ...

Current and former Social Security officials said the commissioner at various points blamed his predecessor for problems that ...

Social Security Commissioner Frank Bisignano is under fire from Democratic lawmakers for recent reforms at the Social ...

Social Security Commissioner Frank Bisignano defended the Trump administration's changes against Sen. Elizabeth Warren's ...

Sen. Elizabeth Warren (D-Mass.) is asking Social Security Administration (SSA) Commissioner Frank Bisignano to provide additional information about the wait times for phone calls, amid reports of ...

Frank Bisignano responds to Senate criticism, defending SSA modernization efforts amid concerns over AI tools, service disruptions, and access delays.

Senator Elizabeth Warren, a Massachusetts Democrat, called for the Social Security Administration (SSA) to provide more ...

The Social Security Administration has come under fire for AI phone glitches, long call times and website outages.

The Social Security Administration announced a major update to its technological advancements on Wednesday as part of its ...

The Social Security Administration has conceded an issue with phone service, after denying it to NPR, and has announced a fix ...

The Social Security Administration had planned to eliminate all paper checks by Sept. 30. Now the agency says it will ...

For thousands of Americans, the check will no longer be in the mail. In a move expected to affect more than half a million ...